What to Try When a Web App Isn’t Working

Two weeks ago in my Practical Ed Tech Newsletter I detailed 6 things to try when a site or web app isnt working as you expected it to. Based on click-through, that was my most popular newsletter of the year!

These are the 6 things to attempt:

1. Is it you or is it the website? An easy way to find out is to check out downforeveryoneorjustme.com then go into the URL of the site youre trying to utilize. If youre familiar with the Windows command terminal you can also attempt pinging the address of the site youre attempting to use. Heres a short video about both of those things.

2. Is your browser upgraded? This isnt as typical as it utilized to be, but in some circumstances of a site not working properly the cause can be traced to using an outdated version of a web browser. If youre using an older version of a browser, not just will some sites not work correctly, you are also opening yourself up to more potential security risks.

3. Do you have cookies enabled? Many sites need cookies in order to provide you the very best possible experience.

Are you utilizing a pop-up blocker? It is not unusual for a website to use a pop-up window for account log-ins.

5. Have you enabled camera and or microphone gain access to? Youll need to make sure your cam and microphone are accessible if youre trying to use a web-based video or audio editing tool.

6. Rebooting your computer just may be the thing that repairs your problem if none of the steps above have actually resolved the issue. In fact, you might be stunned how often that works. When they answer the phone, its the reason IT help desks ask you to do that.

2 weeks earlier in my Practical Ed Tech Newsletter I outlined six things to attempt when a website or web app isnt working as you anticipated it to. Based on click-through, that was my most popular newsletter of the year! A simple way to discover out is to visit downforeveryoneorjustme.com then get in the URL of the site youre attempting to use. If youre familiar with the Windows command terminal you can likewise attempt pinging the address of the site youre attempting to use. If youre attempting to use a web-based video or audio editing tool, youll need to make sure your camera and microphone are accessible.

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