3 lessons from 1 year of remote learning

Here are some key lessons on how to make K-12 and higher-ed online education more empathetic, engaging, and productive as we want to build better remote knowing and in-person class experiences.

As President Biden works to resume schools safely, the truth is that the way we approach in-classroom direction has actually essentially changed. With brand-new COVID variants swirling, and the future structure of education in flux (think no more snow days), remote knowing is going to stay a key part of the curriculum for the foreseeable future, and schools will require to remain nimble to maintain.

This does not, however, suggest that the remote learning experience has to be sub-par. The percentage of students who were extremely satisfied with their learning experience fell from 51 percent pre-COVID to 19 percent post-COVID, and 60 percent of instructors said they struggled to keep students engaged. To enhance trainee success, schools can use knowings from the past 12 months to provide a higher-quality remote knowing experience.

Invest in personalization

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Virtual knowing ought to be viewed as an opportunity to personalize the learning experience for trainees. The Jordan School District in Utah, for instance, is finding that simply offering the possibility of online learning is offering specific students a possibility to discover at their own speed and grow.

Teresa Anania, VP of Customer Success, Zendesk Teresa Anania is the VP of Customer Success for Zendesk.

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